Privacy Policy
A legal disclaimer
The explanations and information provided on this page reflect how Ignitiq Solutions manages, protects, and processes user data through our website: www.ignitiq-solutions.com. This privacy policy serves as a formal statement of our data handling practices. While we are committed to legal compliance and international standards (such as POPIA and GDPR), this document does not constitute legal advice. For legal certainty, we recommend that users consult with a legal professional regarding their own privacy rights and obligations.
Privacy Policy - the basics
Ignitiq Solutions values your privacy. This policy explains the type of information we collect through our website, why we collect it, how we use it, and what measures we take to keep it safe. It also outlines your rights regarding your personal data and how you can exercise them.
Our website collects personal and business-related information through contact forms and newsletter sign-ups, and uses analytics tools to improve performance and user experience. We only use your personal data for marketing if you have given us consent.
We do not collect data from children under 18, and we retain data for a maximum of one year.
Ignitiq Solutions operates globally and complies with privacy laws applicable in South Africa and beyond.
Who we are and what information we plan on collecting
Ignitiq Solutions is a digital services company based in South Africa and operating internationally.
Business Address: 9 Husk Street, West Acres, Mpumalanga, South Africa
Email for privacy inquiries: info@ignitiq-solutions.com
The types of information we collect and how we collect it
We collect the following data:
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Personal information such as name, email address, and phone number
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Business information provided through contact forms (such as company name, services requested, etc.)
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Technical data such as IP address, browser type, and site usage through cookies and analytics tools
This data is collected through forms on our website, newsletter subscriptions, and automated tracking technologies.
Why we collect this information
We collect your information to:
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Respond to inquiries or service requests
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Send marketing or promotional content (only if you have opted in)
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Improve website performance and analyze user behavior
Our practices on sharing information with third parties
We may share your data with third-party service providers such as:
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Email marketing tools
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Analytics providers
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Website management platforms
Some of these third parties may store data outside of South Africa. We ensure that these parties meet security and privacy standards. We do not sell your personal information.
How visitors and customers can exercise their rights
You have the right to:
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Access the personal data we hold about you
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Correct or delete your data
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Withdraw consent from marketing communications
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Request full deletion of your records
Requests can be sent to info@ignitiq-solutions.com.
Additional policies
Practices regarding minors’ data collection
We do not knowingly collect or store any data from users under the age of 18. If such data is discovered, it will be deleted immediately.
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Data retention and security
All personal and business information is stored for a maximum of one year unless legally required otherwise. We implement appropriate safeguards to protect data from unauthorized access or misuse.
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Cookies and opt-outs
We use cookies for analytical purposes to help us understand how users interact with our site. At present, users cannot opt out of cookies through our website, though they may manage them via browser settings. Users may opt out of email marketing at any time.
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International compliance
Ignitiq Solutions complies with South Africa’s Protection of Personal Information Act (POPIA), and, where applicable, aligns with GDPR standards for international users.